What Data We Collect and Why We Use It
When you open an account with us, we collect the details you submit — your name, contact information, and any wallet identifiers tied to bKash, Nagad or Rocket transactions. We use this to verify your identity, process deposits and withdrawals, and keep your account safe. We
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also collect device data such as your browser type, IP address and session activity to detect unusual login attempts and maintain account integrity. Cookies help us remember your lobby preferences and keep your session running smoothly across visits. We do not sell, rent or trade your
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personal data to third parties for marketing purposes. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to what those services need to complete your transaction. We retain account data for as long as your account remains active and for a reasonable
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period after closure, in line with our internal compliance requirements. If you close your account, you may contact our support team to request a review of what data we hold. Availability of our platform and the data practices described here depend on your local law and
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the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.